Job title: Usability Specialist

Location: Beijing

Qualifications:

• Master’s degree in human-computer interaction, psychology, cognitive science, human factors, usability engineering, or related field preferred. Bachelor’s degree holders or equivalent experience will also be considered.
• Experience in user-centered design projects.
• Expert knowledge of usability engineering and user research methodologies: interviewing, observation, and laboratory testing skills.
• Excellent written and oral communication skills in both Chinese and English.
• Experience working in a multi-cultural environment and strong interpersonal skills.

Responsibilities:

• Learn and excel at core capabilities of user experience through the guidance of management and experienced staff:

• Basic usability methodology
• Coordinate, develop and facilitate usability tests
• Usability lab set up
• Preparation of test plans or protocols
• Conduct usability testing
• Preparation of deliverables
• Presentations to clients

• Maintain excellent client management and communication skills
• Actively acquire skills of a more senior Specialist, including:

• Participation in sales / proposals
• Lead small projects (with supervision)
• Offer process improvements
• Provide peer leadership

Position Type:
Full-time (preferred); would consider part-time, internship.

About User Experience
User Experience is a consulting firm that focuses on improving user experience. We apply our expertise to global projects involving handhelds, Web sites, software, medical devices, print, packaging, and telephony services. Our consulting services include usability testing, eye tracking, expert evaluations, remote user testing, workshops and training.
User Experience meets international standards for user research, and is a joint venture of User Centric, Inc. (USA) and SirValUse Consulting GmbH (Germany) with advisory support from leaders in the Chinese human factors community. Experience, quality, value, global reach and outstanding client services set us apart. Fortune 500 companies as well as other organizations trust us to make their products and services better. User Experience is at the forefront of user research to meet the exploding demand for usability in China.

How to apply:
Please email your resume in confidence to xiaomeng@usability.cn