Creating a Clear Picture of the User
- Whitney Quesenbery

Date: Nov 5
Time Frame:9:00-10:30

Description:
The goal of our user research and usability work is to help us understand the people who use our products. But how do we communicate what we have learned in an engaging way?
How do we create an image of a user who is not "like us" - because of professional, cultural or other differences? What are universal aspects of the user experience, and what are based in specifics of culture and context?
What are the best techniques: watching a usability session live or video clips or several people? What are the strengths (and weaknesses) of personas for presenting research highlights?
Bring your own examples and lets share our best usability insights.