Target audiences: Has usability testing experience, and would like to share his or her experience when conducted user tests.

Content & Learn:

Understanding usability testing
--history
--typical methods of usability testing
--application in UCD

How to recruit participants
--determining typical users
--how to recruit
--how many users should be recruited for different tests' aims

How to select test tasks and how to create task scenarios
--selection of test tasks
--how to write test scenarios
--how to present test tasks and scenarios

Facilitate and observe
--how to be a good facilitor
--how to be a good observer and recorder

How to select measures and organize usability problems
--determining the definition of measurements
--how to code qualitative data
--how to define severity of usability problems

How to quantify user experience with method of fuzzy evaluation based on summative usability testing