Content:
  * Why User Experience: What is beyond Usability
  * Overall introduction of User Needs Analysis Methods
  * Introduce three practical Methods
    - Naturalistic Observation
    - Context Inquiry
    - Group Task Analysis

Learn:
  *How does the User Needs Analysis align with other steps in the overall UCD process and product design process
  *How to conduct the user needs analysis study step by step
  *How to collect data, analysis and present data