Nigel Bevan is an independent usability consultant with wide industrial and research experience. He was previously Research Manager at Serco Usability Services. He has managed a series of European projects that have incorporated user centred design into the development processes of several large organisations, and the UsabilityNet project that established a web site of usability resources. He participates in several international standards groups and has contributed to the development of many standards including ISO 13407 and ISO 9241-11.  He was responsible for developing the new Common Industry Format standard for usability requirements.  Nigel has given tutorials on usability, web evaluation and user centred design at international conferences. He is Director of Professional Development for the Usability Professionals Association where he leads the Usability Body of Knowledge initiative, and he was a member of the US National Academies Committee on Human-System Design Support. Nigel is a visiting professor at Dalian Maritime University.  He has first degrees in physics and psychology, and a PhD in man-machine interaction.

Presentation:
Usability of Public Services Track Kyenote

Workshop:
1. Cost-effective User-Centred Design based on ISO 13407
2. How to Use Usability Standards in Organizations