There are many usability techniques, from heuristic reviews to remote testing. Each has its own advantages and requirements. Selecting the right techniques is critical to a successful project. There is not “one right way” to do user experience. Instead, usability is a tool-kit we can use to help create excellent products.

Benefits:
Learn how to analyze a project, set goals for user research and usability.
Understand the questions that different usability techniques can answer.
Learn how to use the usability tool-kit for the best results on your projects.

Features
 •  The project context
     Four ways to think about usability
     The user experience toolkit
     Understanding the political landscape
 •  Setting goals
     Questions user experience techniques can answer
 •  Choosing techniques
     Identifying techniques that meet our goals, match the stage of a project, and fit our resources
     Adjusting creatively to reality

Audience:
Anyone interested in usability. Both new and intermediate professionals will build their understanding of the usability tool-kit and how to use it effectively

Format:
We will work interactively, through examples and discussion.