About the course
Whatever your company and whatever your role, your work affects other people’s lives. As the role of design and innovation rises in China, each person’s potential impact grows. The world is teaching us all that focusing only on technical advancement or ease of use can lead to unintended, negative effects on life. But what methods and tools can help us work in a better way? In this workshop, we will discuss design and project practices that can help us create products and services that benefit people’s lives.
Mr. Rettig will explain design frameworks and approaches from many different projects. The goal is for the audience to learn tools they can use in their own projects and businesses as they face the complexity of creating successful products that improve people’s lives. During the activity, the audience will apply one or more of these tools to their own work.
Target audience
Designers and managers at all levels.
Benefits for the audience
- learn how to unite a team around a shared intention for their work
- learn frameworks for representing the complexity of everyday life  
- learn frameworks for planning and managing the chain of effects of any product or activity
- learn a tool for considering the many layers of human experience in your designs
Outline
Part 1: a whole-systems view of designing products and services
Part 2: frameworks for planning and managing projects that aim to improve life
Part 3: activity – applying the frameworks to your own projects
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